Communicating Effectively

This week we watched three modalities of delivering the same message. The differences were simple but interesting.

How did your interpretation of the message change from one modality to the next?

Email: Jane communication to Mark seems fairly clear. The interpretation of the message is based solely on the words written with no urgency. Dr. Stolovitch stated, in the weeks ‘media resource that a message should be communicated with a clear purpose that stated the situation (Laureate Education, Inc., n.d.). Jane email message began with a clear purpose.

Voicemail: In the voicemail message a sense of an urgent was conveyed more than in the email. It is not so much that the words were different but the tone was more businesslike. The fact that she picks up a phone rather than sending an email make the need more pressing.

Face-to-face: The face-to-face message was less formal to me than the email or voicemail.  The delivery of this message didn’t seem as if the report was as pressing as previously mentioned in the email and voicemail requests. Her body language is pleasant and easygoing. She is smiling and seems relaxed. This is probably the least urgent of the three modalities.

What factors influenced how you perceived the message?

I think the email message is the most effective. It is clear, concise and straight to the point. The direction is clear of what is needed as well as a direction on how to return the information. Although, the voicemail conveys the most urgency.

Which form of communication best conveyed the true meaning and intent of the message?

The email form of the message best conveys the true meaning and intent of the message. It is clear and directly to the point.

What are the implications of what you learned from this exercise for communicating effectively with members of a project team?
Good communication is vital.   Without effective communication all parties can suffer. The consequences are that the method chosen to communicate can affect the sense of urgency and important of information needed.

References

Laureate Education (Producer). (n.d.). Communicating with stakeholders [Video file]. Retrieved from https://class.waldenu.edu

The Art of Effective Communication. (n.d.). Retrieved March 22, 2017, fromhttp://mym.cdn.laureatemedia.com/2dett4d/Walden/EDUC/6145/03/mm/aoc/index.html